Returns & Exchanges

At AEMBR®, we strive for your complete satisfaction with our luxury home fragrances. If you are not entirely pleased with your purchase, we offer a 30-day window for returns and exchanges on unused items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely and undamaged.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing